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Saturday, July 25, 2009

University New Enrollment System Assessment

At most every semester as we have observed, the University’s enrollment system is always changing. Yeah, we could say that every revisions made are for the better. Of course it is, it SHOULD be. But as we always have come to notice it (how can we not?hehe), thanks to our instructor (Sir Gamboa) who persistently aids us to give attention to every detail of the ever-changing (tma man db? hehe) USEP (University of the Southeastern Philippines) enrollment system due to the involvements and contributions of some of our very own faculties.

To assist students to ease up and to be able to keep on the right track in the process of enrollment, the university posted tarpaulins in various particular locations where it entails the information of step-by-step processes of enrollment with respect to different type of students (new, old, transferees and shifters). Frankly, I was a bit amazed by the university’s act on contributing assistance to the students/ enrollees. The university really put up efforts on initiating that operation. With the size (they were huge hehe) and number of the tarps situated almost every corner of the school, they actually reserved budget for the implementation of the action. Though, we (higher year/ old students) may have overlooked its use during the enrollment since we are already familiar of the process of enrollment, I think it was very handy for the freshmen students and transferees. But if you will really give attention to every factor of the diagrams presented, we could somehow assess that there are some inaccuracy and error. Yes, surely a difference was made by having those tarpaulins as a guide. Other than, as we have examined through it, we have all agreed that there are possibilities that there were misconceptions and confusions shaped with the diagrams presented.

Part of what I went through all these years in IC (Institute of Computing) as an IT student, constructing diagrams and charts is no longer a new-fangled thing related to my field. With regard to evaluating the university’s enrollment system, any individual either possessing knowledge in this aspect or not, could perceive erroneous or flawed illustrations and figures in the diagram. There were figures of arrows that are not consistent in size. Consistency and uniformity should be observed. Some are pointing to directions that are of no sense, well some are pointing at no direction at all. There are also figures of numbers that show inexplicable indications (2/2, 1/1, etc.). When this will be thoroughly evaluated, I assume there will still be some flaws that will be spotted. This subject should be methodically constructed to avoid misinterpretation. I know this could still be improved.

In what I have experienced in this semester’s enrollment, it was sort of the same as the previous enrollment system. The first is the payment of miscellaneous and local fees. In the case of scholar students, they still need to validate their scholarship card at the OSS (Office of Student Services). Then, the submission of requirements for the evaluation by the adviser is made. A PRF (Pre Registration Form) is given to be able to proceed to the encoding of subjects. Next, you get your COR (Certificate of Registration) and validate your account in the cashier through paying the tuition fee. It is despair. Cashier line up is lengthy and unbelievable. Whew! There were just some irritating and disturbing changes made anyway. Did you know that you actually have to go over upstairs in the 2nd floor of the CAS building just to line up in either registrar or cashier? Honestly, it was very and so totally troublesome (Geez! That ruined my day). Couldn’t they think of another option? There was actually an extra alley, why did not they utilize it? Enough about that. The other thing was that all the students from all and different colleges were merged turning out a helpless almost never ending (exaggerated lang) line up in the registrar. The previous system was way better than the new one if the transactions in the registrar would be the basis. It is where submission of all the requirements in enrollment is passed (lots of paper.receipts.tsk). When you get through the registrar, you are now officially enrolled. And an added step is the validation of library card (for old students) or applying for a library card (freshmen and shifters). The processes that are taken by the new students are just more complex and take longer than old students. Loads of requirements are being dealt by the freshmen as well as the transferees compared to old students. And concerning that they are new in the university, having a guide would be very useful, a well defined guide. That is why it is important to somehow lay notice on the diagrams made.

In the matter of the enrollment system, that software itself, as we are all aware of that there are some errors and still needs to be run through testing and debugging. I am not questioning the expertise and proficiency of the developers, who are also IC’s faculty. The fact that the time frame that was given to them that was allotted for the development of the system is insufficient, is enough valid and suitable grounds of why the system has some errors and requires adjustments and improvements. But I must admit with these flaws in the system, we have encountered many problems. There is some information in our CORs that are not right and it caused hassle and time consuming since it was redone and caused delay. It is also agreeable that the university hired its very own in-house resources in taking over the managing the university’s enrollment system rather than outsourcing. Though there may be negative views in the said act, like the IC students losing efficient instructors, I guess it is still beneficial for the university having diminished the cost of handing the enrollment system project to outsource.

To top it all, the new enrollment system provided betterment and enhanced the operation. It aimed to maximize the operational efficiency, and for the least, yes, it did. It is just inevitable that there are possibilities of problems and errors. But with improving and modifications, the system will surely be progress and develop into an even better one.

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